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MCAA is pleased to welcome Carlos Arias to the MCAA staff. Carlos, who is originally from Guatemala, will be the new voice answering the phones at MCAA starting May 2, 2022. Carlos began his service career in the hospitality industry with many years at several major Washington, DC hotels. He has spent the past 16 years working in property management in Gaithersburg, MD, a suburb near the MCAA office. On weekends Carlos spends time with family and friends at cookouts, enjoying music and dancing, and traveling to the beach. Join us in welcoming Carlos and his family to the MCAA staff family.

To survive and grow in today’s marketplace, mechanical contractors must become better managers and business professionals. MCAA’s The Management Audit: Peer Group Guidelines explains how informally organized groups of non-competing contractors can assist each other through idea exchange to run their respective businesses more professionally and more profitably. It’s just one of MCAA’s educational resources that are free to MCAA members as a benefit of membership.

The bulletin:

• Explains the pros and cons of management audits
• Offers tips for forming a group of non-competing contractors to perform a peer review
• Includes guidelines for peer group critiques

For a full list of available Management Methods Bulletins, visit the Management Methods Bulletins page.

Have Questions or Need Personal Assistance?

Contact MCAA’s Frank Wall.

A company’s employee manual sets expectations and delivers information. MCAA’s Guide to Human Resources Policies provides guidance on human resources policies to help MCAA members design their own employee manuals. It’s just one of MCAA’s educational resources that are free to MCAA members as a benefit of membership.

The guide includes information to help your company:

• Define policies
• Set expectations for conduct
• Outline benefits
• Detail a company’s drug-free workplace policy, including its drug and alcohol testing policy
• Provide information and resources for complaints about harassment, discrimination, and retaliation

For a full list of available Management Methods Bulletins, visit the Management Methods Bulletins page.

Have Questions or Need Personal Assistance?

Contact MCAA’s Frank Wall.

MCAA extends a warm welcome to Noreen Cournoyer, who will be joining the staff as MCAA’s new Associate Director, Conference Services starting April 4. Noreen previously planned events for the New Jersey Association for Justice and the National Association of Attorneys General. She graduated from Northeastern University in Boston, MA, and has since earned the Digital Event Strategist (DES) and Certified Meeting Professional (CMP) credentials. She holds leadership roles with the Professional Convention Management Association (PCMA) Capital Chapter and the American Society of Association Executives (ASAE) Research Foundation. MCAA is pleased to welcome Noreen to the staff and to the MCAA family.