In this one-day optional bonus program, MSCA will share proven strategies and tactics necessary to build a talent plan and pipeline. This session will help you with your investment strategies to find the right people to join your team and ensure long-term stability and growth and to understand the importance of generational differences (GenZ, Millennials, GenX and Boomers), engaging available technology solutions and the impact on your profitability will be discussed.

Jon Finch, VP of Training and Recruiting for Milwaukee Tool, with years of experience working with Milwaukee’s recruiting model, will be sharing best practices for success. He has spent the last 17 years working on finding the best people to help the company grow over 20% each year.

This dynamic session will give you the opportunity to learn best practices and share with your peers the challenges you are facing. You will delve into strategic planning for your future success and leave with the tools you need to get your company ahead of this challenge – instead of constantly reacting to changes.  Topics include:

• The cost of turnover and recruiting
• Planning for your employment needs
• Prospecting for future employees
• Best practice hiring decisions
• Behavior Based Interview models
• Investment strategy and return values

The cost for this one-day optional bonus program is $500 and includes breakfast and lunch as well as session workbook and materials. Don’t miss this opportunity to gain insightful recruiting strategies to sustain and grow your business!

For additional information and to register, click on the buttons below:

MSCA 2017 Conference Program

MSCA 2017 Conference Website

If you missed Plumbing Service 101, Module 3 – Finding and Developing Great Plumbing Techs, don’t worry, you can now access the webinar in both MSCA’s Resource Center and in Archived Webinars.

This third webinar in the MSCA original series, Plumbing Service 101, Finding and Developing Great Plumbing Service Technicians, provides an overview of where and how to find talented individuals and how best to train them. You will learn about the important traits to look for in your recruiting efforts and the skills needed for success.

In this webinar, Tom Bigley, UA Director of Plumbing Services, shares relevant information on UA Plumbing Service Training Programs.

Each module consists of a 60-minute webinar and corresponding workbook. Webinars and workbooks are free to MSCA/MCAA members.

Access the webinar in Archived Webinars

ALMOST SOLD OUT!

As the first point of contact for your customers, service dispatchers are vital to your business. To ensure these crucial team members are well-prepared to effectively perform their role, register them for the MSCA Dispatchers Professional Development Training Program, September 18-19, 2017, in Dallas, TX.

New and experienced dispatchers will gain valuable insights and understanding about their importance to your business and its current and future success. This class is ALMOST SOLD OUT so sign your dispatchers up today!

Download brochure and register now

John Ratzenberger is best known for playing mail carrier Cliff Clavin on Cheers and as the only actor to voice a character in every Pixar movie including Hamm in Toy Story and Mack in Cars.

But it’s a little known fact that prior to his acting career, John worked as a house framer, archery instructor, deck hand on a fishing boat and even helped build the stage at Woodstock. He knows firsthand the value of learning a trade and has worked tireless for the past 20 years to support the skilled workers who are the foundation of our economy.

He produced and starred in the Travel Channel series John Ratzenberger’s Made in America, wrote a book about his travels to American manufacturers, testified to both the House and Senate on the need for skills training in schools, and continues to not only call out the shortage of skilled workers that threatens our country as a whole, but champion the honor, work ethic and contributions of the American tradesman.

John Ratzenberger wants to make America skilled again!

Hear John talking about his session at our conference below:

For additional information, click on the buttons below:

MSCA 2017 Conference Speakers

MSCA 2017 Conference Website