The UA is offering a free program open to all MSCA/MCAA contractors and UA members on residential plumbing. Learn how to pull back the blinders and navigate the service call through a holistic approach. Identify customer essentials and expectations. Is it a quick fix? Permanent solution? Prevention of future episodes? In this webinar attendees will learn an “all the above” approach on how to educate and provide customer driven solutions.
Additionally, metrics will be offered to measure appropriate delivery of customer service. Tactics for building consumer confidence during and after the service calls will be demonstrated.
August 26, 2020 from 10:00am – 12 PM EST
https://zoom.us/j/97736243044
Meeting ID: 977 3624 3044
There is no pre-registration for this course. Attendance is limited to 300 people
and will be on a first come, first serve basis.
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Looking for the latest from @aquatherm and Morris Group International? Find it in MCAA’s Virtual Trade Show! >> https://ow.ly/aK8B50TupHO
A power plant chose Apollo® Valves from Aalberts integrated piping systems for a vital environmental upgrade. Apollo Valves products were selected for their reliability, durability, and precision—crucial characteristics in managing limestone slurry. >> https://ow.ly/Vy8k50TrUGI
MCAA’s Field Leaders Conference is where field leaders realize their value.
Click the link to learn more about Mark Breslin's session, Legacy Leadership, and about the November conference in Atlanta, GA.
https://www.mcaa.org/news/flcbreslin-2024-atlanta/
Registration for MCAA's Advanced Institute for Project Management opens October 1st! This unique educational experience is for individuals with 8+ years of project management experience. Get ready to join us January 19 – 23, 2025, in Austin, TX! >> https://ow.ly/xz5g50TrMab
