Complete Temperature Systems of Chicago cut office staff time by 14 hours per week using MobiliForms from iBusiness Technologies to help streamline their operations. Before, field work orders, service tickets, and preventive maintenance checklists had been driven around, which delayed invoicing and created the possibility of getting lost. Now, information streams in real time, allowing for same-day or next-day invoicing. CTS’ government contracts require specific work acknowledgement letters; with MobiliForms in place, they are signed onsite, stored, and shared digitally. MobiliForms also allows techs to capture pictures and sounds on work orders.
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