Employee Development Series (EDS) Seminars for Service

These training seminars are geared towards all team members as they focus on developing and building the skills necessary to perform their best in and out of the office.

These courses are eligible for a 20% rebate on instructor fees, up to $5,000 per class. This benefit is available only to MCAA members and local affiliates in good standing who book courses via the NEI Initiative portal.

Seminars taught by Nancy Bandy include:

• EDS 101: Word Power: Making E-mails and Other Written Communication Effective
• EDS 102: Positive Negotiating: Turning Opponents into Partners
• EDS 103: Time Management: Moving from Chaos to Control
• EDS 104: Conflict Resolution: Turning Resistance into Productivity
• EDS 105: Verbal Impact: Getting Comfortable with Public Speaking
• EDS 106: Instructor Development: Transferring Experience into
  Training
• EDS 107: Service Team Accountability: Success through Personal
  Actions